Member Help

There are multiple ways to purchase a new or existing membership:

In person

Purchase a membership at our admissions desk, in the MCA Store, or at the MCA Box Office.

By phone

Call 312-397-4040.

Online

Join or renew here.

Yes! The tax deductibility of membership depends on the level. Visit the Levels section of our Membership page for more information.

The MCA cannot refund memberships. Specific questions about gift refunds can be addressed by calling 312-397-4040.

You can purchase gift memberships three ways:

• IN PERSON

Purchase a membership at our admissions desk, in the MCA Store, or at the MCA Box Office.

• BY PHONE

Call 312-397-4040.

• ONLINE

Purchase a gift membership here.

MCA Membership connects you with the best of contemporary culture in Chicago. Basic memberships provides you with greater access to the museum through:

• Free admission, with unlimited access to our frequently changing exhibitions
• Members’ Previews, which offer an exclusive first look at new exhibitions for you and a guest
• Discounts at the MCA Store and MCA Stage, and on MCA dining, expanding your access to contemporary art beyond the galleries
• A variety of programs, talks, and tours included with visitor admission that are free for members
• Guest passes, granting one-time admission for friends or family

Memberships at the Friend level and above offer reciprocal benefits at other museums, additional guest passes, and greater access privileges. A comprehensive listing of benefits for each membership level can be found here.

Members save:

• 20% on ticketed events. MCA Stage offers theater, dance, and music performed by today's leading and rising stars. Members get an additional 10% off when you purchase a stage package to multiple performances
• Discounted pricing for special ticketed events, like MCA Talks or Prime Time
• 10% in the MCA Store, both on site and online, year-round, plus Members' Double Discount Day promotions throughout the year
• on MCA dining
• $5 on parking

Members at the Friend level and above receive free admission for two adults to more than 85 museums across the United States and Canada, as well as discounted tickets to films at Chicago's Gene Siskel Film Center.

Call 312-397-4040 to have new materials issued.

New permanent membership cards typically arrive within 30 business days after you join.

Renewing members: Please continue to use your existing membership cards. Your membership will be electronically updated within 24 hours of your online renewal and you will receive new membership cards within 30 business days.

Yes, just bring a photo ID to the museum so that Visitor Services can verify your active membership in our system.

Members at the Dual level or above may designate a second cardholder. Individual memberships include one named cardholder only. All members receive a digital membership card, and physical card eligibility depends on membership level.

If you are a current MCA Member or a recently lapsed member, you already have an existing account. You simply need to activate it by logging in with the email address linked to your account and resetting your password here. If you haven't provided an email address, contact memberservices@mcachicago.org with a request to set up your online account.

Contact memberservices@mcachicago.org with a request for email or login assistance or call 312-397-4040 during regular business hours.

During your next visit, make any changes to your personal information by filling out a Member Service Request form at our admissions desk, in the MCA Store, or at the Box Office. You can also update your information or inquire about your membership status by calling Member Services at 312-397-4040 or emailing [memberservices@mcachicago.org](mailto: MemberServices@mcachicago.org).

Log in and purchase tickets online or contact the Box Office directly at 312-397-4040 or boxoffice@mcachicago.org.

Contact memberservices@mcachicago.org with a request for email and login assistance, or call 312-397-4040 during regular business hours.

Immediately. If you plan to buy tickets, purchase your membership, then log out and log back in to refresh the system.

If you did not receive a confirmation email, check the junk mail folder in your email account. Make sure that your account is set to approve emails sent from @mcachicago.org. If you have lost your print-at-home tickets, you can call 312-397-4040 and ask a Box Office associate to reprint and hold your tickets at Will Call.

Because you are a member of a different museum, we are unable to verify your membership status online. When you arrive, just present your active membership card with the appropriate reciprocal stickers to Visitor Services.